Last Updated: July 2, 2025
At Knotty Glow, your privacy and online experience are important to us. This Cookie Policy explains how we use cookies and similar tracking technologies on KnottyGlow.com to provide you with a personalized, secure, and seamless experience. We believe in transparency and giving you control over your data. This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files stored on your computer, tablet, or mobile device when you visit our website. Cookies help websites recognize your device, remember your preferences, and collect data on your browsing behavior. Cookies themselves typically do not contain personal information, but they can be linked with other data we hold about you, as explained in our Privacy Policy.
2. Types of Cookies We Use
To support an optimal shopping and browsing experience on KnottyGlow.com, we use the following categories of cookies:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Enable core website functionality, such as secure login, shopping cart operations, and order checkout. Without these cookies, the site will not function properly. |
| Functionality Cookies | Store your preferences (e.g., language, delivery country) to provide a personalized experience tailored to your needs. |
| Analytics Cookies | Collect anonymous data on website traffic and user interactions. This helps us understand how customers navigate the site so we can improve performance, usability, and content relevance. |
| Advertising Cookies | Deliver relevant ads to you based on your interests and browsing behavior, both on our website and on third-party sites. These cookies are set by us and trusted ad partners. |
3. How We Use Cookies
Knotty Glow uses cookies to:
- Ensure website performance and security: Maintain reliable shopping features like cart, checkout, and account login.
- Remember your preferences: Automatically display your preferred language or shipping region.
- Enhance your shopping experience: Recommend products relevant to your browsing or purchase history.
- Understand and improve site usage: Analyze pages visited, time spent on site, and user flows to refine site design, optimize product offerings, and develop new features.
- Deliver personalized marketing: Show you relevant offers or ads, including retargeting across other websites.
- Measure marketing effectiveness: Track performance of email campaigns, social media ads, and other marketing efforts to continuously improve our communications.
4. Third-Party Cookies
Knotty Glow partners with carefully selected third-party services, including but not limited to:
- Google Analytics: To gather anonymized statistics on website traffic and user behavior. This helps us understand which products, categories, and features are most valuable to our customers.
- Advertising Networks (e.g., Google Ads, Facebook Pixel): To serve personalized ads on third-party sites and measure advertising campaign performance.
- Social Media Platforms: Embedded content (like Instagram feeds) may set cookies to enable sharing or interactions directly from our website.
For details on how Google uses information from sites like ours, please see the Google Privacy & Terms site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Managing Your Cookie Preferences
We empower you to control how your data is used:
- Cookie Preferences Tool: Use our on-site Cookie Banner or Cookie Preferences page to accept or reject functionality, analytics, or advertising cookies.
- Browser Settings: Most browsers let you delete, block, or manage cookies. Instructions vary; visit www.allaboutcookies.org for guidance.
- Third-Party Opt-Out: For advertising cookies, opt out through industry programs like the Network Advertising Initiative etc.
Important: Disabling some cookies may affect website functionality, including adding items to your cart or remembering login details.
6. Cookie Duration
Cookies used on KnottyGlow.com may be:
- Session Cookies: Temporary files deleted when you close your browser. Used for features like keeping you logged in during a visit.
- Persistent Cookies: Remain on your device for a defined period (from a few days up to 2 years) or until you delete them. These allow us to recognize you on return visits for a smoother, more personalized experience.
7. Other Tracking Technologies
In addition to cookies, we may also use:
- Web Beacons/Pixels: Tiny graphic images that monitor page views or track the success of email campaigns.
- IP Address Tracking: Collects IP addresses to detect suspicious activity, ensure security, or compile anonymized usage statistics.
- Geo-Location Data: If enabled on your device, used to show location-specific offers, calculate shipping, or recommend nearby retail partners. You can disable location services at any time via your device settings.
8. Legal Basis for Using Cookies
We use cookies based on:
- Consent: For non-essential cookies (functionality, analytics, advertising), we ask for your consent via our Cookie Banner or Cookie Preferences tool, in line with laws like the GDPR (EU/EEA) and CCPA/CPRA (California).
- Legitimate Interests: For essential cookies required for the security, operation, and performance of KnottyGlow.com.
9. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed.
10. Contact Us
If you have questions, concerns, or need help managing your cookie preferences, please contact our team: support@knottyglow.com